Managed VoIP & Cloud Business Phone Systems

Replace Your PBX with a Fully Managed Cloud Phone System

Are you looking to replace your company’s outdated Private Branch Exchange (PBX)? Is your organization missing out on an integrated collaboration system? With the Wekos Cloud Managed Telephony solution, there is no need to worry about managing today’s complex integrated telephony platforms. Wekos can manage the entire system or work with your current support team to co-manage configuration and maintenance changes. Your collaboration system becomes an operational expense — reducing and potentially eliminating capital expenditures entirely.

Decrease your phone bill by up to 80%
Make free inter-office and branch calls
Use prominent SIP trunks to reduce outbound call charges
Eliminate 800 number phone bills with WebRTC integration
Use International DIDs so customers can call in at competitive rates
VoIP saves businesses an average of 32 call minutes daily (Source: Cisco)

Enterprise-Grade Unified Communications Platform

Wekos cloud telephony is built on a robust, redundant cloud-based architecture with plug-and-play interoperability of IP phones and gateways for automatic configuration. The platform supports a full suite of softphone options for complete mobility — so your team stays connected whether they are in the office, at home, or on the road.

Cloud-based robust redundant architecture
Plug & Play IP phone and gateway interoperability
Supports softphone options for complete mobility
Advanced security: automatic updates and global IP blacklist
Integrated productivity apps — CRM and messaging
Backed by Wekos 24x7x365 Service Delivery Center
Automatic SSL certificate generation and management
Voice traffic encrypted via SRTP

Apps, Softphone & Collaboration Features

Take your extension wherever you go. The Wekos cloud telephony platform includes apps for Android and iOS, softphone for Windows, WebRTC softphone, and clientless web conferencing — so your team is always reachable, always and everywhere.

Softphones & Mobile Apps

Web client, Windows desktop app, and iOS/Android mobile apps — your team makes and receives calls on any device, anywhere. No hardware required for remote or hybrid workers.

IVR & Auto Attendant

Multi-level interactive voice response menus route callers to the right department without a live receptionist. Business hours rules, holiday schedules, and custom greetings all configurable through the admin console.

Call Queues & Ring Groups

Distribute inbound calls across teams with configurable queue strategies — round robin, skills-based, or least busy. Real-time wallboards, SLA alerts, and supervisor monitoring included.

Video Conferencing

Built-in video conferencing for up to 250 participants on enterprise plans — no third-party platform required. Accessible via browser link with no client install needed for external participants.

Call Recording & Reporting

On-demand or automatic call recording with secure storage. Comprehensive call reporting covers inbound and outbound activity, queue performance, agent stats, and historical trends.

Microsoft 365 & CRM Integration

Bi-directional sync with Microsoft 365 and Google Workspace for contact lookup and presence. CRM integrations with Salesforce, HubSpot, Zoho, and more for automatic call logging and screen-pop.

Live Chat & WhatsApp

Website live chat, WhatsApp Business, Facebook Messenger, and SMS all managed from the same 3CX interface as voice calls — giving your team a single queue for every inbound customer channel.

SIP Trunks & BYOT

3CX works with any SIP-compliant trunk provider. Bring your own numbers and carrier, or Wekos can source and configure SIP trunks as part of your deployment. No proprietary carrier lock-in.

Security & Encryption

TLS and SRTP encryption for all calls and signaling. Built-in anti-hacking and IP blacklisting. No call data uploaded to third-party servers — your communications stay on your infrastructure.

Telephony Service Catalog — Per User Pricing

Legacy PBX systems are expensive to maintain, inflexible to scale, and increasingly difficult to support. Wekos delivers fully managed cloud IP telephony and unified communications — comprehensive, turnkey solutions that replace your outdated phone system with modern VoIP, reducing your phone bill by up to 80% while adding enterprise-grade features your business actually needs. Every telephony service below is managed end-to-end by Wekos — user provisioning, number management, international calling, and ongoing support — all on a flat per-user monthly rate.

Phone User — Basic

Phone User — Enhanced

Phone User — AI / Transcoding

Direct Inward Dial (DID) Numbers

Dedicated phone numbers per user or department
Local, toll-free, or vanity numbers available
International DIDs available
Number porting from existing carrier
Routed to users, departments, or call queues

International Calling Add-on

Fax / ATA Extension

Extension Only

Interactive Voice Response & Advanced Call Management

Wekos configures and manages advanced call management features that give your business a professional telephony presence — from automated attendants and IVR menus to call queues, routing rules, and CDR reporting. We handle the complexity so your team just picks up the phone.

Interactive Voice Response (IVR) menus and auto attendants
Inbound call queuing and distribution rules
Dial plan administration and optimization
CDR reporting and call analytics
Voice-to-text and bring-your-own-number option
Routing to legacy phones (follow me)
Gateway configuration and SIP provisioning

Up to 80%

Reduction in phone bill vs legacy PBX

67%

of workers say mobility features improve collaboration

$0

Capital expenditure required — fully operational OPEX model

Ready to Modernize Your Business Phone System?

Get a flat-rate quote for your team. Wekos will assess your current phone system, recommend the right configuration, and handle the entire migration — number porting, user setup, and ongoing management.